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How to close RKB App account

If you wish to close your account and request the deletion of your data, follow these steps:

  • open the right-side panel in the App;
  • select “Close Account” from the menu;
  • follow the on-screen instructions to confirm the closure.

 

What happens next:

  • you will be logged out and will no longer have access to the app.
  • you have 30 days to reverse your decision by contacting us at it@rkbeurope.com

 

After 30 days, the following will take effect:

  • your user ID, email address, name, and company will be permanently removed from our database;
  • any comments you have made will be anonymized;
  • your account cannot be recovered, and if you wish to use the app again, you will need to create a new account.

 

If you have any questions, feel free to reach out to us at it@rkbeurope.com